Shipping policy

Last Updated: [Insert Date]

Thank you for shopping with Switch Gadgets. This Shipping Policy outlines how orders are processed and delivered when you purchase from switchgadgets.com.


1. Order Processing Time

  • Orders are typically processed within same day  (excluding weekends and public holidays).

  • During peak seasons, promotions, or holidays, processing times may be slightly extended.

  • You will receive an order confirmation email once your purchase is completed.

  • A shipping confirmation email with tracking details (if applicable) will be sent once your order has been dispatched.


2. Shipping Timeframes

Estimated delivery times:

  • UAE Orders: 2–7 business days

  • GCC & International Orders: 5–15 business days (depending on destination)

Delivery times are estimates and may vary due to customs clearance, courier delays, weather conditions, or other unforeseen circumstances.


3. Shipping Fees

  • Shipping costs are calculated at checkout.

  • We may offer free shipping promotions from time to time.

  • Any customs duties, import taxes, or additional fees for international shipments are the responsibility of the customer.


4. Tracking Your Order

If tracking is available, you will receive tracking details via email once your order has shipped. Please allow up to 48 hours for tracking information to update in the courier system.


5. Incorrect Address

Customers are responsible for providing accurate shipping information.

Switch Gadgets is not responsible for orders shipped to incorrect or incomplete addresses provided at checkout. If an order is returned due to an incorrect address, additional shipping fees may apply to resend the item.


6. Delayed or Lost Shipments

While we work with reliable shipping partners, delays may occasionally occur.

Switch Gadgets is not liable for delays caused by:

  • Courier service interruptions

  • Customs clearance procedures

  • Natural events or force majeure

If your order appears lost, please contact us and we will assist in resolving the issue with the courier.


7. Damaged Packages

If your order arrives damaged:

  1. Take clear photos of the package and product immediately.

  2. Contact us within 48 hours of delivery.

  3. Email us at scubeenterprisesllc@gmail.com with your order number and supporting images.

We will review the issue and arrange a replacement or solution where appropriate.


8. Order Refusal

If a shipment is refused by the customer, any shipping fees, return shipping charges, and applicable duties may be deducted from the refund.


9. Contact Us

If you have any questions about shipping, please contact:

📧 scubeenterprisesllc@gmail.com